The Influence of Dual Roles and Workload on Work-Family Conflict: The Mediating Role of Work Stress among Employees at PKU Muhammadiyah Gamping Hospital

Amanda Sagita; Majang Palupi

doi:10.55927/eajmr.v5i9.307

Authors

Amanda Sagita University of Islam Indonesia, Yogyakarta
Majang Palupi University of Islam Indonesia, Yogyakarta

DOI:

https://doi.org/10.55927/eajmr.v5i9.307

Keywords:

Dual Roles, Workload, Job Stress, Work-Family Conflict, Female Employees

Abstract

This study aims to examine the effects of dual roles and workload on work-family conflict, with job stress serving as a mediating variable among female employees at RS PKU Muhammadiyah Gamping. The research employed a quantitative approach using a survey method. Data were collected through questionnaires distributed to 120 female employees who met the predetermined criteria, including being married, having children under 20 years old, and having a husband who was actively employed. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to evaluate the measurement and structural models and to test the direct and indirect relationships among variables. The results indicate that dual roles have a positive and significant effect on work-family conflict (β = 0.613, p < 0.001) and job stress (β = 0.438, p < 0.001). Workload also has a positive and significant effect on work-family conflict (β = 0.178, p = 0.009) and job stress (β = 0.383, p = 0.005). These findings highlight the importance of managing workload and job stress while considering the multiple roles performed by female employees to reduce work-family conflict.

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