The Effectiveness of the Implementation of Systematic Land Data Registration and Management at BPN Surabaya II

Adi Kresna Sakti; Nahdiya Sabrina; Leni Dwi Nurmala

doi:10.55927/eajmr.v5i2.22

Authors

Adi Kresna Sakti Universitas Merdeka Malang
Nahdiya Sabrina Universitas Merdeka Malang
Leni Dwi Nurmala Universitas Merdeka Malang

DOI:

https://doi.org/10.55927/eajmr.v5i2.22

Keywords:

Land Administration, Digital Transformation, LAMPRIMA, Effectiveness, BPN Surabaya II

Abstract

This study aims to highlight the effectiveness and efficiency of land data management by comparing the manual system and digital application "LAMPRIMA" at the National Land Agency (BPN) Surabaya II, as well as analyzing challenges in its implementation. The empirical juridical method is used with a descriptive analysis approach. Data collection was carried out through field observations, documentation studies, and in-depth interviews with BPN Surabaya II employees to assess program success indicators, goals, and stakeholder satisfaction. The findings show that manual systems have low effectiveness with a turnaround time of 3-6 months, a high risk of human error, and limited data accessibility. The main obstacles found include the resistance of senior employees, digital incompetence, and reliance on technological infrastructure. This study recommends continuous human resource training and strengthening of technology infrastructure to optimize digital-based land services.

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