Equal Access and Equal Rights: Lived Experiences of Persons with Disabilities in Accessing Government Program Services

Rene M. Fernando; Ma. Gemma P. Rasco

doi:10.55927/eajmr.v5i6.164

Authors

Rene M. Fernando Aklan State University
Ma. Gemma P. Rasco Aklan State University

DOI:

https://doi.org/10.55927/eajmr.v5i6.164

Keywords:

persons with disabilities, government services, accessibility, social protection, Philippines

Abstract

This study examined the lived experiences of persons with disabilities (PWDs) in accessing government program services in Numancia, Aklan, Philippines, contributing to understanding gaps between policy intent and actual service delivery. Guided by narrative inquiry and the Capability Approach, the study explored concepts of access, barriers, and support systems. Data were collected in through semi-structured interviews with ten (10) registered PWDs. Findings revealed that access is anchored on formal recognition through the PWD identification card but is often mediated by intermediaries and characterized as occasional and conditional. The study highlights the need for more inclusive, responsive, and disability-centered governance to improve equitable service access.

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